Blu-ray discs are manufactured to the highest quality available. It is possible certain Blu-ray discs were manufactured after your Blu-ray disc player. To ensure the best possible viewing experience, your Blu-ray disc player may need a firmware or software upgrade. Please consult your hardware manufacturer's website for the latest firmware or software version and, if an upgrade is available, follow its installation instructions. For a list of major manufacturer websites, please visit www.Blu-raydisc.com.

KNOWN ISSUES:

James Bond - For Your Eyes Only (Blu-ray):

An issue has been reported with the For Your Eyes Only Blu–ray Disc and it may not play correctly in some Blu-ray Disc players. If you are having problems with your Blu-ray Disc, please contact support@foxhome.com for instructions on how to receive a replacement disc.

James Bond – Dr. No, Live and Let Die, Die Another Day, From Russia With Love and Thunderball (Blu-ray)

Playback issues have been reported on some Blu-ray Disc players. Please visit Blu-ray Disc Support and check for firmware updates to your player to resolve the issue.

Romancing the Stone (Blu-ray):

You may experience problems playing the DTS-HD MA audio track through certain AV Receivers which are capable of decoding DTS-HD MA. In this event, please contact the manufacturer of the AV Receiver for support or email support@foxhome.com for more information.

Master and Commander (Blu-ray)

You may experience problems playing the DTS-HD MA audio track through certain AV Receivers which are capable of decoding DTS-HD MA. In this event, please contact the manufacturer of the AV Receiver for support or email support@foxhome.com for more information.

AVP: Requiem (Blu-ray):

You may experience problems playing the DTS-HD MA audio track through certain AV Receivers which are capable of decoding DTS-HD MA.  In this event, please contact the manufacturer of the AV Receiver for support or email support@foxhome.com for more information.

Die Hard 2: Die Harder (Blu-ray)

Some players will not support DTS-HD MA decoding for playback when connected to a HDMI V1.3 receiver that supports DTS-HD MA decoding.
Solution: If you have a disc with the above issue, please contact support@foxhome.com for instructions on how to receive a replacement disc. Menu background issues have been reported on some players.

Alien vs. Predator (Blu-ray)

Inconsistent playback behavior has been reported a some players.
Solution: Please visit www.Blu-raydisc.com and check for updates to your player.

Ice Age 2: The Meltdown (Blu-ray)

Icon selection issues have been reported on some players.
Solution: Please visit www.Blu-raydisc.com and check for updates to your player.

Flight of the Phoenix (Blu-ray)

You may experience problems playing the DTS-HD MA audio track through certain AV Receivers which are capable of decoding DTS-HD MA. In this event, please contact the manufacturer of the AV Receiver for support or email support@foxhome.com for more information.

The League of Extraordinary Gentlemen (Blu-ray)

Performance issues have been reported on some players.
Solution: Please visit www.Blu-raydisc.com and check for updates to your player.

The Fly (Blu-ray)

You may experience problems playing the DTS-HD MA audio track through certain AV Receivers which are capable of decoding DTS-HD MA. In this event, please contact the manufacturer of the AV Receiver for support or email support@foxhome.com for more information.

Night at the Museum (Blu-ray)

Audio issues have been reported on some players.
Solution: Please visit www.Blu-raydisc.com and check for updates to your player.

Speed (Blu-ray)

Some discs with the following identifier M5 239605V2.1.A VE02 do not play correctly in some players. The identifier is located on the inner ring of the disc and best viewed in bright light.
Solution: If you have a disc with the above identifier, please contact support@foxhome.com for instructions on how to receive a replacement disc.
Menu background issues have been reported on some players.
Solution: Please visit www.Blu-raydisc.com and check for updates to your player.

CUSTOMER SERVICE CONTACT INFO:
email: support@foxhome.com
phone: 1-888-223-2369